How can I order extra sets? Or add a shirt? Or add a....
Over-pledge for the amount of the extra item. At the end of the campaign you will receive a survey (and BackerKit) where you can detail what items you wanted added. Also, check the Add On Menu graphic for the exact amount needed for your over-pledge.
Last updated: April 10, 2017 17:32
Does each player need their own set?
You and your friend may build off the same single game set, but both of you would not be able to play any of the same creatures or domains by sharing a single set. (i.e. you both wouldn’t be able to use Wormwood, since there is only one available to choose). It is highly recommended that every player has their out set to play with.
(Also, with only one set, you will not have enough dice or counters for 2 players)
Last updated: April 02, 2017 11:15
How can I get multiple stretch goal variant cards?
You will get 1 of each stretch goal variant for each set of Squarriors The Card Game you order. This does NOT include the retailer perk. Backers for the retailer perk will get the 10 Wormwood variants, and 1 of each stretch goal variant, per each backing.
IE. If you order 2 retailer packages, you will get 2 of each stretch goal variant. IE. If you ordered the buddy bundle, since you will receive 2 sets of STCG, you will get 2 of each stretch goal variant.
Last updated: April 10, 2017 17:29
Q: When do you hope to have all your items manufactured? A: July.
Q: What is your shipping strategy? (E.g. are you shipping items yourself or will you use a fulfillment partner?) A: All orders headed for North American destinations will be packed in-house and shipped from Cold War HQ in Lake County, IL. Orders headed to anywhere outside of North America will be packed and shipped by our manufacturing partners.
Q: Dogs or cats? A: Both.
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.